<P>So you can
think, and plan, and spend copious amounts of money on the best possible
hardware you can have, with enough redundancy to make a geek’s heart proud,
and STILL Murphy and his darn law will get you. &nbsp;Yesterday, we had two
hardware failures in our Amsterdam facilities that effected users.&nbsp; Both were with read-only data (in other
words, it didn’t affect your character, just the server’s ability to run!)
and both required separate fixes.</P> <P>It is
the exact same hardware that we’re running in the US, and it was just bum luck that
it happened.&nbsp; We’ve since moved to backup hardware (which is not to say
‘lesser’ hardware, we just bought spares!) and things seem to be cooking
along.&nbsp; We’re really very sorry we haven’t communicated this to you
earlier, but most of us have just been working hard trying to get everything
settled.&nbsp; Now, it’s time to sit back a little and enjoy the game.</P> <P>Thank
you so much for your patience.</P> <P>Ryan
Elam<BR>Director of Technology<BR>Sigil Games Online</P>

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