We have GM's on for Various shifts 24 hours a day - as Ralsu quoted me above.

These GM's are simply the ones in charge of these servers and are intimate with the communities on each one since the revolving GM's are responsible for assisting on all servers.

We also have Crimson Fellowship members (the guide program) on each server assisting with Tier 1 support and mitigating the requirement for GM assistance.

All investigations are handled by a separate GM team to allow a majority of GM's to work through petitions as quickly and satisfactory as possible


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